File Downloads

• Softphone DID
  XPRO for Vonage, Virtual Extension (run installer)
  EyeBeam for AnswerX IP PBX G2 (save, extract, run installer) UPDATED 10.28.08 v1.5.19.2
  
  
• Spark Instant Messaging - AnswerX Chat
  Spark IM Client (with JRE)
  Spark IM Client (without JRE - for reinstalling)
  
  
• inContact
  inContact Agent Installer (save on PC and double click to install) UPDATED 12.16.2008 NEW
  inContact Supervisor UPDATED
  inTouch Supervisor Installer (save on PC and double click to install)
  inTouch Reporting (save to folder on PC)
  
  
• inContact Dialer
  inContact Agent Manual UPDATED
  inContact Supervisor Manual UPDATED
  inContact Admin Manual UPDATED
  inContact Reporting Manual UPDATED
  
  
  
• VPN Remote Access
  Cisco VPN Client for Remote Access
  AnswerX Global Desktop Setup Guide
  AnswerX Global VPN Software 7.3 (IPSEC)
  AnswerX Global VPN Software 10.0 (IPSEC) NEW
  AnswerX Global VPN Software 10.0 (SSL) NEW
  

Documentation

• Training: UCN Agent
• Training: UCN Supervisor
• Training: UCN Web Manager
• Training: InstantService Agent Guide
• Reporting: UCN CallDetail